Please email interiors@robertgordonaustralia.com if you require your order by a certain date. We will always do our best to accommodate urgent orders.

We offer shipping Australia-wide for a flat rate of $15

We also ship internationally to our lovely overseas customers. Freight quoted at checkout.

Each Interiors piece is made to order in our Pakenham factory, which can take up to 8 weeks.

Please continue to check your tracking details with our carriers for updates on delivery times as they are experiencing delays due to COVID.

We are sorry this has happened - Please send an email to our support team, with your online order and an image of the product you did not order - we will assist in correcting this for you.

interiors@robertgordonaustralia.com

Please send an email to our support team, with your online order number and an image of your broken piece. We will then send a replacement to you using the same details on your order.

interiors@robertgordonaustralia.com

Please contact interiors@robertgordonaustralia.com – and we will endeavour to assist you.

Sorry, unfortunately not. Please communicate with our support team if you ordered online. sales@robertgordonaustralia.com

Yes, our lights will need to be installed by a licensed electrician.

Warranty on the manufacture and performance of goods for their intended purpose, subject to the proceeding terms and conditions, is as follows:

• For lighting products - 12 months
• For basin products – 7 years residential
• For basin products – 12 months commercial

in either case, referred to as the Warranty Period herein.

Please email interiors@robertgordonaustralia.com with your ABN and business info, and our customer care team will assist.

We recommend your lights for internal use. Or outdoor undercover.

Our basins are made from high fired stoneware fired at 1180c. They are designed to last a lifetime.

Wipe down using non-abrasive cleaning materials.

Please email interiors@robertgordonaustralia.com with your ABN and business info, and our customer care team will assist.

Warranty on the manufacture and performance of goods for their intended purpose, subject to the proceeding terms and conditions, is as follows:

• For lighting products - 12 months
• For basin products – 7 years residential
• For basin products – 12 months commercial

in either case, referred to as the Warranty Period herein.